Our Consulting Services

our consulting services will help you in picking the right services for you and help to optimize your existing services in terms of resource utilization as well as costs.

The telecom landscape is rapidly changing and as new technologies and new services get introduced at lightning speed, enterprises need to make the right decisions to ensure that they have the perfect telecom solution for their needs at the most optimal costs. Here is where the experienced telecom consulting team of Teletech can assist you.

If you are evaluating new telecom services or trying to reduce your telecom bill, then look no further – our consulting services will help you in picking the right services for you and help to optimize your existing services in terms of resource utilization as well as costs.

Our telecom audits act like a health check-up of your existing services, with minimal disruption to your day to day operations. Most of the work related to the health check-up audit shall be performed offsite. At the end of the health check-up, our consultants will provide you with a comprehensive report including a listing of your existing hardware inventory and billing features, identify billing errors, if any, credits or refunds due from service providers, any under-used services as well as any services for which you might be paying more than the optimal amount. Through our telecom health check-up, you will obtain all the problem areas in your existing telecom landscape and the best possible solutions to address these.

As your business grows, your telecom needs expand as well. Teletech’s consulting division can assist you in various facets of branch expansion and multi-office connectivity starting from RFP (request for proposal) preparation, vendor evaluation and selection, installation monitoring and project management. Once you have our professional team of telecom consultants managing your RFP process, you can rest assured that service providers will give you competitive rates for your requirements. Thus, you can avoid inflated pricing by your vendors and you will not end up paying for unnecessary services. Once the RFP responses are obtained, our telecom consultants will help in rate negotiations. Being domain experts, we are familiar with industry terminology as well as tariffs and this will give you an edge while negotiating with your service providers. We will make sure that you get the best contractual terms at the most optimal price.

When big enterprise changes happen – such as a merger or acquisition or a large scale expansion or change of office locations or a migration to a cloud based solution – our telecom consultant can assist you in effective project management of the associated telecom changes. We will ensure that the telecom changes are done in a time bound manner with little disruption to your day to day operations.

As you might already know, there are several benefits of working with a professional telecom consulting firm such as Teletech. Whether it is to identify gaps in your telecom landscape with an audit or an expert to negotiate a procurement contract or project managing changes, a telecom consultant can be very valuable to your company. In fact the cost of hiring us, will be more than redeemed by the cost savings that you will enjoy in the long run.

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