Our eManage Services

one stop solution for solving all your pain points in Telecom and IT ranging from service connectivity issues to hardware problems.

Telecom Services

We are your single point Telecom service provider to help you enjoy uninterrupted services and give you a seamless, hassle free business experience

Telecom Equipment’s

Let your telecom equipment issues not hamper your business. We offer prompt service on your EPABX or other network so that your business never suffers

Security & Surveillance

No more security concerns...Our comprehensive security and surveillance service ensures complete safety and privacy of your data

Computer peripheral

We help you optimize your investment on computer peripherals through customized plans

E-Manage services is a unique model offered by Teletech as a one stop solution for solving all your pain points in Telecom and IT ranging from service connectivity issues to hardware problems. Well defined Service Level Agreements (SLAs) will ensure that all your problems are resolved within stipulated time. There is no need to follow up multiple times or with multiple service providers for different issues. Once you log an issue with us, you can rest assured that it will be resolved without causing any impact on your business operations

Typically, enterprises are assigned an account manager or a relationship manager by their vendors. These relationship managers change frequently. This combined with the process changes or hierarchical changes at the enterprise side make it a nightmare to keep track of whom to approach in case of a hard ware or a telecom related issue. Well, not any more. We, at Teletech will manage all your telecom and hardware related issues through a single platform. Our panel of experts will ensure that your issue is routed to the right team who can resolve it for you.

As IT and telecom assets become widely distributed and less visible, organizations are spending an exorbitant part of their IT budget on ‘soft costs’ such as installation, management, administration and troubleshooting of their equipment. Moreover, today IT assets are a critical element of business operations and any downtime can have a significant impact on customer satisfaction and profits. Thus data security has become an area of concern for enterprises regardless of their size.

Through our e-manage services, we will help your enterprise make the best use of your IT and telecom budgets by improving the availability and reliability of your assets , thus helping you to derive maximum value from your investments. Our comprehensive portfolio of services includes end to end management ranging from planning, design and procurement to installation, integration and troubleshooting.

Moreover, we offer completely transparent pricing – there are no surprise fees! Our charges are completely customizable based on your needs – there are no ‘one size fits all’ plans.

Thus you can focus on running your business and need not worry about managing your infrastructure.